Terms of Services

Welcome to Martloom. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with and be bound by the following terms and conditions. Please read them thoroughly.

Section 1 – Introduction

Martloom operates this website and offers a range of eCommerce services, including the sale and delivery of products. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors. By using any part of the site, you agree to these Terms of Service. If you do not agree, please do not use our website.

Section 2 – Eligibility

To use our services, you must be at least the age of majority in your jurisdiction, or have the consent of a parent or legal guardian. If you are accessing this site from a region where our services are not legally available, you must not use the site or its services.

Section 3 – Account Registration

When you register or make a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account. Martloom will not be held responsible for any unauthorized use of your account.

Section 4 – Modifications to Terms

Martloom reserves the right to revise or update these Terms at any time, with or without prior notice. Any changes will be posted on this page, and your continued use of the website after such changes constitutes your acceptance of the revised terms.

Section 5 – Product Information and Accuracy

We strive to provide accurate descriptions, images, and specifications of our products. However, we do not guarantee that product descriptions, pricing, or other content on the website are free from errors. Martloom reserves the right to correct errors and update information at any time without prior notice.

Section 6 – Pricing and Availability

All prices listed on the site are in Pakistani Rupees (PKR) and are subject to change without notice. We reserve the right to modify prices, discontinue products, or limit quantities at any time. We do not guarantee the availability of any product listed on our site.

Section 7 – Order Acceptance and Cancellation

Martloom reserves the right to refuse or cancel any order at its sole discretion. Reasons for cancellation may include limited stock, pricing errors, suspicious activity, or incorrect billing information. You will be notified via email if your order is canceled and will be refunded accordingly.

Section 8 – Payment Terms

We accept various payment methods listed at checkout. By providing payment information, you represent and warrant that you have the legal right to use the method provided. All payments must be approved before order processing begins.

Section 9 – Shipping Policy

Shipping is available within Pakistan. Orders are typically processed within 1–2 business days. Delivery time varies depending on the shipping method and location. For full details, refer to our Shipping Policy. Martloom is not liable for delays caused by courier services or external factors.

Section 10 – Return and Refund Policy

If you are not satisfied with your purchase, you may request a return or refund under the conditions outlined in our Refund & Return Policy. Returns must be initiated within a specific time frame and meet all eligibility criteria.

Section 11 – Product Usage and Safety

Martloom products are intended for personal use only. You are responsible for using products according to instructions provided. We are not liable for any damages or harm caused by misuse, allergic reactions, or improper handling of products.

Section 12 – Intellectual Property

All content on our website—including text, graphics, logos, icons, product names, and images—is the property of Martloom and is protected by copyright and trademark laws. You may not copy, distribute, or reproduce any part of the website without written permission.

Section 13 – User Content and Reviews

By submitting reviews, comments, or suggestions, you grant Martloom a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and publish such content. We reserve the right to remove or edit content that we find inappropriate, misleading, or harmful.

Section 14 – Prohibited Uses

You may not use the site for any unlawful purpose or to violate any laws. Prohibited activities include (but are not limited to): hacking, spamming, sending viruses, impersonation, or infringing on others’ intellectual property rights. We reserve the right to suspend or terminate your access for such violations.

Section 15 – Third-Party Links and Services

Our site may include links to third-party websites or services. Martloom is not responsible for the content, accuracy, or policies of third-party sites. Use them at your own risk. We recommend reviewing their terms before engaging in any transaction.

Section 16 – Site Availability and Maintenance

We aim to provide a seamless experience, but we do not guarantee that the website will be available at all times. Technical issues, maintenance, or updates may result in temporary outages. We are not responsible for any loss of data or disruption due to downtime.

Section 17 – Disclaimer of Warranties

Martloom provides the website and its services “as is” and “as available,” without warranties of any kind—express or implied. We do not guarantee that the website will be error-free, secure, or uninterrupted.

Section 18 – Limitation of Liability

In no event shall Martloom, its owners, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the website or products. This includes, but is not limited to, loss of data, profits, or business interruption.

Section 19 – Indemnification

You agree to indemnify, defend, and hold harmless Martloom and its affiliates from any claims, liabilities, damages, losses, or expenses arising out of your use of our services, violation of these Terms, or infringement of any rights of another party.

Section 20 – Contact Information

If you have any questions or concerns about these Terms of Service, please contact us:

📧 martloom00@gmail.com
🛒 Martloom Customer Support