Privacy Policy

At Martloom, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or interact with our services.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Information

When you make a purchase, register an account, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment method details (processed securely by third-party providers)

b. Automatically Collected Information

When you use our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited, time spent, referring websites

• Location (based on IP)

c. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Remember your preferences

• Analyze site traffic

• Improve your shopping experience

• Display targeted ads

You can manage cookie preferences via your browser settings.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Deliver products and manage shipping

• Communicate order updates and customer support

• Improve website functionality and security

• Personalize user experience

• Send promotional emails (only if opted-in)

• Detect fraud or misuse of our platform

3. How We Share Your Information

We never sell your data. However, we may share your information with:

• Service providers (e.g., payment gateways, shipping partners)

• Analytics and advertising platforms (e.g., Google Analytics, Meta Ads)

• Legal authorities, if required by law

• Email and SMS marketing platforms, with your consent

All third-party partners are required to keep your data secure and confidential.

4. Your Rights and Choices

Depending on your region, you may have the right to:

• Access the personal data we hold

• Request correction or deletion

• Object to data processing

• Opt-out of marketing communications

• Request data portability

To exercise any of these rights, contact us at martloom00@gmail.com.

5. Data Retention and Security

We retain personal data only as long as necessary for the purposes listed. We use industry-standard security measures including encryption, firewalls, and secure servers to protect your data.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of those websites.

7. Children’s Privacy

Our services are not intended for anyone under the age of 16. We do not knowingly collect personal data from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

📧 martloom00@gmail.com
🛒 Martloom Customer Support Team

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